After trying to drag and drop some albums from my ‘Finder’ on my iMac last night…whchi I was able to do temporarily, and play a couple of my DSD discs…I lost the ability to play my regular albums through my system with my iPad…
@David_Smith, for a support request, please complete the template below so Roon staff and the Community have enough information to assist you:
Roon Core Machine
Include your operating system and machine info (Model, CPU, RAM)
Networking Gear & Setup Details
Your network gear (model of routers/switches) and if on WiFi/Ethernet
Connected Audio Devices
Specify what devices you’re using and their connection types, like USB/HDMI/Chromecast, etc.
Number of Tracks in Library
Tell us how large your music library is, eg. “30,000 tracks”
Description of Issue
Tell us about the problem you’re having in as much detail as possible. Screenshots are always appreciated!
I also have moved this to the Support category.
Hey @David_Smith,
Ben with the support team here, thanks for writing in and sorry to hear you’re having issues connecting your iPad to play some local files.
I wanted to first check in and see if the issue was still present?
If so, do you have the same issue when trying to use Arc?
What happens if you go to Roon Settings>Storage
and add one of your music folders, does the same issue occur?
I’ll be monitoring this thread for your reply.
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