Version 1.6, Build 416
Running Roon Core on Innuos Zen Mk3
Wired ethernet connection
Library and music stored locally on the Zen
About 7-10 days ago, I started having problems adding Tidal albums to my library. I would click Add to Library as normal, the progress wheel would spin a bit, then I’d get message at bottom of screen indicating that that its taking a long time, and Roon would continue trying in background (see screenshot). Unfortunately, the albums are never added.
Previously, and with identical setup, this was never a problem.
I have found that if I temporarily disable Tidal, then re-enable it, I can add an album or two, but then it will stop working again on the second or third album.
I’ve tried rebooting, even restoring a previous “known good” version of my Roon library from backups, but the problem remains. I had Nuno from Innuos look at it, he combed through my logs, but could find nothing.
Note: I do not have file system access to Roon directories on the Zen. Requires user credentials that Innuos does not provide.
Nope. Only 3000+ in my library. Besides that wouldn’t explain why i can disable then re-enable Tidal and have it work for 1-2 albums. Also wouldn’t explain why i can continue to add albums to my collection from Tidal app. This is a problem with Roon syncing with Tidal. Ive even attached the Zen directly to the netgear router (no intervening switch), still have same behavior.