Can't see PS Audio Bridge II / PW DAC II in Roon's audio settings

[Quoc_Nguyen]

@support,

PS Audio PerfectWave DAC II firmware - 3.03
PS Audio PerfectWave Bridge II firmware - 2.15

Roon version 1.3
MacMini
16GB RAM
512GB SSD
MacOS Sierra 10.12.5

Music files on NAS

Issue:
Not able to see the bridge within Roon Settings/Audio

I can see 2 Airplay devices
I can ping the bridge via IP address
I can access the bridge configuration/info via the web browser

[Carl]

Hi,

I not over familiar with that device, but looking at this help page [Roon Ready PS Audio – I’m having a problem!]
(Roon Ready PS Audio -- I’m having a problem!) It may be that PS Audio firmware needs updating.

Could you double check the latest firmware is loaded.

[Quoc_Nguyen]

Yes, firmware are up today both DAC and Bridge. In fact, it’s required for Roon support. PS Audio just released new update about a week or two. I’ve already look at what’s been posted on this forum as it related to PS Audio PWD DAC II to no avail.

[mike (Mike Fass)]

Hey @Quoc_Nguyen – can you confirm that you’ve tried disabling the firewall on the Mac Mini?

@dennis – do you have any ideas on this one? The firmware versions look right to me.

[dennis]

That is a bridge I, which does not support Roon.

Dennis