Content you’re reporting an issue with
Roon doesn’t seem to be recognizing the cover.jpg file that goes with this album (and some others, but this is representative).
Have you made any edits to this content in Roon?
I have tried using the editor to load the image, but all Roon does is give me red “Failed to load image” message.
Is this content from local files, TIDAL, or Qobuz?
This content is from local files.
Screenshot of import settings
Description of the issue
Roon doesn’t seem to be recognizing the cover.jpg file that goes with this album (and some others, but this is representative). I can’t seem to resolve it on my own.
Moved to main #support area.
Reviewed the file for Philip. Resaving the file again as jpg corrected header issues and the images now work in Roon.
Philip, on the Albums section, you can focus on albums without cover art, save that as a bookmark, so you have a list of what needs to be fixed.
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