Mac mini late 2014
10.15.7
see attached screenshot
Networking Gear & Setup Details
Comcast router/ethernet/wifi
Connected Audio Devices
Number of Tracks in Library
Description of Issue
I cannot update to 2.0 on my late 2014 Mac Mini running 10.15. I see a window that asks me to choose my Core and that it requires an update. So I select connect and get a second window that tells me the Mac mini is running 1.8 and is up to date. No further action is possible from this window. What do I do? I see no way to complete the update to the Core machine. Help!
How do I determine that my iOS controller is 1.8? I have tried to access the core via my iPad, but it does not permit an upgrade to 2.0. It says itās updating but it just goes in the loop.
Rob
On the iOS device, open Roon Remote, click on the hamburger icon (ā°), and scroll right-to-left when it says, āGeneral Storage Servicesā¦ā At the end, youāll see About. Click on this, and note details for Remote.
I cannot access that menu, because when the app opens, I see a window that says choose your Roon Coreā¦so the hamburger is not accessible. What do I do now?
I have just determined that my phone is running 1.8. I tried to update the core from the phone, by doing the requested login, but it failed to update the core. It is in the same loop as before. This appears to be very buggy and unstable. Literally, the screen was jumping and flashing on my phone as it attempted and failed the update.
Can anyone help me with this? Roon has been disabled because of this update. Thanks in advance to anyone that can assist in getting Roon running again.
Rob
Roon is stil not working. And no help appears to be available to assist me in fixing this. I will attempt to uninstall 2.0 on my laptop and revert back to 1.8 and get running again. If you are considering āupgradingā to 2.0 proceed with caution. This update does not appear ready for release to me.
Iām sorry youāre having issues and apologize for your frustrations. 2.0 is working for most but for a few, networking and legacy hardware has presented challenges.
Hereās what I prescribe.
Update your MacOS.
Download Roon 2.0 directly from our download server. Itās clear the automatic updates arenāt working for you and this will bypass it. Hereās that direct link.
Thanks for your reply. Did not see this until today. Frankly I gave up on 2.0. Could not get the server up to 2.0. So, I downgraded to Legacy 1.8 on my remote devices on both MacOS and iOS. I updated MacOS before I attempted to update to 2.0. Didnāt work. Roon updates previously have been seamless. 2.0 didnāt work and blocked access to Roon. Then, I had to figure out how to retreat to āLegacy 1.8ā. None of this was foretold by Roon, nor is the documentation for installing 1.8 clear. This is what I see now.
My question is; if I āClickā to relaunch will it update to the new versions (Server and Remote) of 1.8 or will I be updated to 2.0, (which I am not interested in at this time)?
Well, I am not Ira, although he responded to my thread. Nonetheless, I was still waiting for a response from tech support to address my issue. I am Rob Stone and hopefully you can find my account and assist me. Hope to hear from you soon.