Core: Intel NUC being used as the Roon ROCK server.
Remotes: Roon app on Mac and iPhone.
Networking Gear & Setup Details
Eero 6+ Mesh network
Connected Audio Devices
(various endpoints.)
Number of Tracks in Library
Description of Issue
I’ve had Roon working for years now. Then router died so changed for an Eero Mesh network. Now Roon ROCK can’t be found. I plugged directly into ethernet and can see the new IP of it now but Roon app on my Mac keeps looking at the old IP as if it’s hard wired to it.
Is there a way to change the IP so ROCK can be found? I thought searching for a new core would solve it - but when I do, my ROCK is seen still listed with the old IP underneath!!?
I suspect the Mac is caching the old IP, I would recommend rebooting it.
If that does not work, try uninstalling and then reinstalling Roon on your Mac.
Have you tried pointing a web browser to the new IP address of the ROCK, this should display ROCK’s web admin interface, which can be used to view the systems status and check that all is well.
Rebooted the ROCK (Intel NUC) but makes no difference! It’s on the network and seen by the Roon app running on my Mac but won’t connect. (I’ve attached a screenshot)
You can see in the screenshot, the IP from the old router before I changed to this eero 6+ mesh router the other night - which has allocated a different IP, (as you would expect when changing the network).
Assumed my endpoints / Mac etc would just find it on the new IP as it’s all on the same network. But no!
What I think is happening is that Roon Remote on your Mac is not discovering ROCK in this new setup and somehow defaulting to what it used to know. IP address or network discovery issues spring to mind … there’s been reports of issues with Mesh and Roon but I don’t have a Mesh setup so unfortunately I don’t have any first hand experience.
Do you have any other remote devices that can run Roon Remote, like an iPad or iPhone?
You say that 192.168.1.151 (from the screen) is the IP address that ROCK used with the old router.
Where did you see this and what is the address that is ROCK using with the new Eero router?
Did you try this … it will enable you to confirm what IP ROCK is using and also to make sure that DHCP is enabled rather than fixed IP.
Thanks for the updates but you’re not answering the questions that are being asked, this information is needed to be able to assist you in diagnosing where the issue lies.
Let’s get back to basics …
Please list the IP address and the Roon build number for each of these devices:
ROCK / NUC
Mac
iPad
iPhone
For the IPs, I suggest using a network scanning app like fing (it’s what I use on iOS / iPadOS).
On your Mac, choose Apple menu > System Settings, then click Network in the sidebar. (You may need to scroll down.) Click the network service that needs a renewed IP address on the right, then click Details. Click TCP/IP, then click Renew DHCP Lease.
How do I clear my IP cache on my iPhone?
Go to your iPhone’s Settings app. In order to delete the cached data from Safari, you’ll have to open the Settings app on your iPhone. …
Select Safari from the list. …
Find a button for Clear History and Website Data. …
Confirm you want to clear the browser cache.
Funny, I just set everything to manual - so that the IP range would be 192.168.0 - 20-254
The NUC still got assigned X.X.4.20 as before - but everything sees it now! So unsure if it was the subnet at all - if it’s still on 4.20 and every endpoint etc now x.x.0.x
Theoretically the subnets depend on whether the netmask is 255.255.255.0 or 255.255.0.0. The former is much more typical in home networks so that was my assumption, but who knows and maybe you have 255.255.0.0
Then x.x.1.x and x.x.4.x are on the same subnet and maybe the tinkering cleared something
Strangely… a new day dawns and now not working again. Nothing else changed on the network. Now two endpoints see the core (iPad and Fire Tablet); yet iMac and iPhone can’t see it - but the iMac did last night!!
and maybe you have 255.255.0.0