Hi - I’m in my trial period and a newbie. I have Roon up and running in my main system and I am trying to add Chromecast Audio in our garage. We have ample bars and Chromecast Audio it is showing on my Amazon eeros network. I’ve tried researching and the issue may be my Technicolor router. My system is
Roon Core runs on custom built PC with Windows 10 - 21H1 (64 bit & up to date)
Roon version: 1.8 - build 831
Chromecast Audio: tried both in garage (3 bars) and my desk next to eeros gateway (eeros attached directly to modem (4 bars)
CANICES-3 B/NMB-3 B
Quoting from a response I read to someone else from Roon: “We’ve seen that some Technicolor routers cause Roon to have difficulties communicating to networked endpoints. This can be resolved by adding exceptions for Roon and RAATServer to the router’s IPv6 firewall settings.”
I don’t have a clue on how to act on this guidance and, if this is my issue, I’m hoping you can guide me in layman’s terms.
I received another response last night from BlackJack who asked whether I was using Chromecast Audio and had set up a Chromecast account. The answer to both questions is yes (but I had been using Chromecast Audio in my garage with TuneIn Radio for many months and only just created the Chromecast Home account last night in response to BlackJack’s question.
As Roon and other apps use the same basic detection mechanism to find ChromeCast devices to play too, one would expect it to work in your place. So maybe there is something going on in your network like for example, the devices are not on the same network. Are the ChromeCasts visible from the machine your Roon Server runs on? You can also use the advice from the article below to check and troubleshoot your network setup:
Hi Rebeka - thanks for following up. Chromecast Audio is not showing up in Roon. I brought my device to my audio dealer today and he connected it to his Roon, so the device is not the issue. I’m also able to cast from my iPhone to the Chromecast Audio using TuneIn Radio. I’ve deleted the Google Home app from my iPhone and reinstalled it. Here’s where my Chromecast Audio path is now while I’m continuing to troubleshoot (reminder that Roon is up and running on my main system - same modem, wifi router (eeros), internet switch and core PC):
Modem: Technicolor TC8717T
Wifi Router: Amazon EERO (Gateway eero is ethernet hardwired, the other 2 are linked by wifi)
Model #: J010011
Eero IPv6 is set to off
DHCP & NAT is set as automatic (not set on Bridge)
Hey @Peter_Close please accept our sincerest apologies for the delayed reply - it certainly was not our intention.
I appreciate you bringing us up to speed on the issue you’re experiencing and I’d be happy to point you in the right direction here. The next step that we would recommend is exactly what you had said - adding an exception for Roon and RAAT in the firewall.