If you set up the static IP, it is possible that you router will / has already assigned a device to the same IP address and there will be an IP conflict. The best way would be set up a “Reserved IP” in your router settings, a vast majority of routers have this option and will ensure that there is no IPs overlapping.
We’ve discussed this with our senior QA and development teams. The team is investigating some possibilities here and, as soon as that investigation is complete, we’ll be sure to follow up ASAP.
You have our apologies for the trouble here, and we’ve greatly appreciated your patience as we continue investigating this tricky issue. We’ll be in touch as soon as we can.