Clearing Cache from my Roon Server

Support Nucleus Support
9

Hey @Charles_Casey,

That’s correct. The official steps for clearing the cache on the Nucleus+ would be as follows:

  • Stop Roon Server from running in the Web UI
  • Find and open your RoonServer database
  • Navigate to RoonServer/Cache
  • Move the contents of the /Cache folder elsewhere, like your desktop
  • Try restarting Roon Server via the WebUI and verify if the issue still occurs

However, this troubleshooting step is largely deprecated, as we’ve found a Core+Remote(s) reboot will resolve the vast majority of issues for which we formerly recommend clearing the cache. If you don’t mind specifying, is there a specific reason for why you need to routinely clear the cache?

It won’t hurt to follow the steps above, but it’s not something you should have to perform manually in most circumstances, and definitely not habitually. A Core restart will generally stabilize the system, so we usually recommend that for the routine refresh you’re discussing.

1 Like