CODECS MISSING In Nucleus Plus server page

Roon Core Machine

Windows 11 Pro, AMD 5900, 32Go

Networking Gear & Setup Details

Asus RT-AX88U - Ethernet (can’t see Nucleus Plus)

Connected Audio Devices

Ethernet connection to a DAC SimAudio 390

Number of Tracks in Library

25000 tracks

Description of Issue

LIVE RADIO stop working after an update, Presently version 2.0 build 1169.
Missing Codecs
I understand I have to install them but where if I can’t see the folder???

Please see the following help guides.

Your post title states that your Core is a Nucleus+ device, yet your screenshot states that it is apparently a ROCK setup.

Can you please confirm which device you have? Thanks.

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And your post says that your core is a Windows 11 Pro???
image

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Hi @Monique_Lafleur ,

Thanks for reaching out and for your patience while we had a chance to get to your case. I’ve activated diagnostics mode for your account and I noticed that you were playing music on the Nucleus without issue recently. Has the issue been resolved? If so, can you please let us know how you resolved it? Thanks!

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