Nucleus Version: 1.0 build 227
Ethernet connection to router
Wireless gateway is 900 Mbps
Roon ready Bluesound Vault 2i is functioning as my preamp and has my ripped CDs and also has an ethernet connection to my router. The Vault is connected to my NAD M22 V2 Digital Power Amp/Evoke 50 speakers.
Roon ready Bluesound Pulse 2i boombox is alternative player
Qobuz service is connected
Apple music files are connected via Dropbox
For over a month, I have been unable to play music using Roon from any device - my iphone 11, my MacBook Pro, or my iPad. The Roon app opens and “sees” my devices and files, but when I select/touch play there is no response
I used to be able to use Roon with my iphone as the remote. I have deleted the app and reloaded the Roon app with no change in the problem. Running roon v. 1.8 (build 913) on my iphone 11
I tried rebooting my Nucleus with a soft reboot without change. I also put my Nucleus through a hard reboot, turning off the power for 10 minutes, without change.
I am able to use my Blusound BluOS app on my phone to play directly from the Vault 2i, and I am able to use the Qobuz app to connect with the Vault via bluetooth.
I have a lifetime Roon subscription but frankly it has been an enormous headache for me, as it has not been a reliable way to listen. I had invested in Roon to be able to play file lossless Qobuz on my stereo system, but I can’t get it to function.
Please reply with as little jargon as possible. I am not a tech expert; I am your customer.