Computer audio devices not found

[Peter_Coley]

Core Machine (Operating system/System info/Roon build number)

sonictransporter from Small Green Computer, running roon core v1.7

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

netgear cm1000 modem, netgear xr700 router, Core hooked up via ethernet, PC via wifi

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Windows 10 PC with a Schiit Ragnarok (with built-in DAC option) hooked up via USB

Description Of Issue

I am unable to play music to my Windows 10 PC, via any device attached to it: I can’t play to my Schiit Ragnarok, or pick any other audio output device (such as my USB headset).

When I go to the Audio tab in the options for Roon on my PC, I see no options listed for that PC.

I have confirmed that all of the audio devices on this PC are working: I can play sound to them from any other program. I can choose the Ragnarok (shows up as “Schiit USB Multibit” under audio devices) and play music to it via any other program, e.g. Spotify, video games, etc.

I have also confirmed that I can play music via Roon on my network. I also have a Stack Audio Link (Roon ready) on my wifi network, and it shows up under Audio and I can choose it and play music to it over wifi with no problems.

What did I do wrong such that Roon on my PC cannot see any audio devices on that same PC?

[Rugby (aka Daniel or Big Dan)]

Well, I would check your firewall. Try turning it off as a test and see if the audio devices appear. If so, then you need to add Roon RoonServer and Raatserver to the list of approved programs.

[Peter_Coley]

Thank you! That was the problem. I had to go into the windows firewall and allow raatserver and roon.exe (somehow the exceptions didn’t get set up properly during installation of roon).

[Rugby (aka Daniel or Big Dan)]

Glad to have been of help! Time to relax and enjoy the music!