Connecting Nucleus to pre Amp/ DAC

Roon Core Machine

I own a Nucleus a Roon Nucleus plus
I run Roon on Windows and Mang with an iPad

Networking Gear & Setup Details

Connection to router network by intranet cable

Connected Audio Devices

Device Cyrus pre Amp with PSU
Cambridge stramer Cxn V2
Connection from nucleus to Cyrus pre Amp XR by USB
Connection from Nucleus to router by intranet Cable

Number of Tracks in Library

6000 tracks

MY CORE IS NUCLEUS

Description of Issue

I fail to connect my nucleus directly to my pre Amp _ DAC getting no signal selecting the USB as the audio input on my pre Amp. While if i select the digital input on my pre Amp I di get the signal.

Bottom line: I’d like to use the nucleus connected to my amp to have more direct sound.

People from Cyrus confirm I should connect:

Nucleus to router by intranet
Nucleus to pre amp by USB cable

And then select USB on the audio source of my pre amp

But I get no signal wondering if I have a wrong setting my Roon.

Anyone can help please?


Hello @Daniel_Villamil and welcome to the forum.

We don’t know. Sadly you haven’t shared your Roon settings for that audio zone – it’s even unclear from your descriptions, if you have activated the audio device as a playback zone in Roon at all.

PS: Looking at your picture, I get the impression that the USB cable might not be inserted completely – maybe worth you check it again.

Hi @Daniel_Villamil
When you check the settings in Roon as per @BlackJack’s link to the settings posted above, you need to have the DAC powered up otherwise Roon will not see it.

Hey @Daniel_Villamil,

Ben with the support team here, I wanted to check in to see if you were still having issues? Let me know your current status, thanks! :+1:

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