"Connection failed"

Support
1

Core Machine (Operating system/System info/Roon build number)

Windows 10/HP Envy All-in-One/I do not know how to check build number

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Synology RT2600ac, on Wifi

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Cambridge Audio CXN v2
iPhone XR

Description Of Issue

I have changed my Roon Core from a Macbook Pro (which worked well for Roon) to a new desktop PC. My iPhone being used as the remote correctly shows the Roon Core but I get “connection failed,” over and over. It even correctly shows the PC’s renamed Roon Core name, which something I tried to see if there was any active link to the PC at all.

3

Note: the CXN v2 is connected to the Synology router via Ethernet cable.

4

It’s Roon Version 1.7 (build 610) stable (64 bit)

5

Hello @Michael_Schneider, and welcome to the community! Is the new core connected via Ethernet? Also, have you checked through these options?

6

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