· Music won’t play or issues with my library
· Streaming tracks greyed out or unavailable
· When trying to use Qobuz through Roon I see no playlists, albums are not showing. Rebooting doesn't seem to help.
· Verizon Fios Router CR1000A, Innuos Zen Mini, Win 11
· None of the above quite fits
· None of these quite match
· Hi! My Topping DX3 + Pro stopped showing up as an audio zone/device to use in the audio tab within Roon's settings. I'm using version 2.60 on both the MacBook Pro 2020(which I use as the Roon Server) and the Windows PC I use for my primary listening. This happened after I'd kept trying to fix Roon ARC not working with my Android phone for an hour or so. The DX3 had worked without issue for around 6 months before this. A screenshot from me is unlikely to help; I simply don't see the device name in any form in the list of available/connected audio devices/computers/etc. Any tips? Thanks!
My setup:
Windows 11(2020 MacBook Pro used as the Roon Server)
Topping DX3 Pro+ connected via USB
Fresh reinstall of Roon 2.0+
RAATServer running (4 instances in firewall--I deleted all but 1 and triple-checked it was set up properly)
Device fully recognized in Windows Sound Settings
No Topping device appearing in Settings → Audio
· No switches/VPN; Model is Netgear R6230, connected via ethernet cable. Again, Windows Audio fully recognizes/works with my Topping DX3+ Pro.
· None of the above quite fits
· None of these quite match
· Hi All
I am new to the world of Sonos and was surprised to read that ROON supports this eco-system. However, I have immediately experienced the “Roon lost control of audio device” issue when connecting to a Sonos Arc Ultra soundbar (fully patched and updated as of today OS = S2 Build = 81.00.52) via Sonos streaming AND although get stable “Roon is working” symbolism there no sound when connecting via AirPlay2 (via iPhone and iPad both on 26.3). The Soundbar is the center of a home theater Sonos eco-system with compatible surround sound speakers and sub.
I do have a meshed WiFI network and in recent weeks have seen iPad in particular being slow to be visible in ROON, but after a delay it is found and does work normally. I also had to force it to update to current ROON 2.60 (build 1629).
Perhaps ROON and Sonos latest software versions are in conflict? As I noted above, it is amazing Sonos is normally compatible given no formal relationship between the two businesses.
· TP Link HB810 (NAginet version) meshed environment of five units from fibre ONT running at 2Gbps symmetrical. Mixture of WiFi and ethernet connections form each TP Link unit.
· None of the above quite fits
· None of these quite match
· Can't connect to backup on Synology NAS . Synology NAS shows a warning that connection using SMB1 is not permitted. Connection via Finder in MacOS using SMB is working perfectly fine.
Also, local locations are not shown in the dialogue box where it asks to choose the folder that contains the backup so I cannot even select the backup files I've copied form the NAS to my desktop.
Note that it has all been working fine previously. I only did a fresh install of the OS via UEFI (ROCK running on my NUC) to get the Tailscale options and get ARC working.
· Router is a Unifi Dream Machine Pro with Unifi PoE and non-PoE network switches. NUC is connected via ethernet and the MacBook Pro which I'm using to access the backup in Roon via WiFi. Latter is able to access the NAS via SMB from the Finder.
Hello Everyone 
Thank you for your patience while we investigated the “Unexpected Error” and login/connection issues reported today.
What Happened: We identified a DNS resolution issue between our servers and our network provider, Cloudflare. This was linked to a routing update on the Cloudflare network, which caused intermittent failures for Roon logins, “Metadata Improver Paused” errors, and synchronization issues with Tidal and Qobuz.
Services should now to be back normal. If you are still seeing connectivity errors, please reboot your Roon Server and any remote devices to clear the local DNS cache.
We are continuing to monitor the stability of the connection. If you have further trouble, please let us know below. 
Issue is now resolved on my end. Thank you!
Roon ARC still does not work after restart. And it appears that Cloudflare is doing another maintenance today in my region (PDX).
This is not working for me either and changing DNS settings is not a possibility given other network dependencies I have (I work on this network). I have rebooted my roon/rock server, my router and my streamer several times time to no avail.
Asking your customers to change their router settings is a non starter; we pay enough for you guys to sort these things out for us especially when their other options like Qobuz Connect that sound comparable to your product. I’m really glad now that I didn’t invest in a lifetime license.
It looks like the Cloudflare Newark (EWR) Datacenter is the problem for me given that I live in Northern New Jersey. It seems like an outstanding issue now with no update on their site for 3 days. Is this correct?
in order power-cycled gateway, power-cycled orbi, power-cycled nucleus. All appeared well except server didn’t start after i pressed power button on nucleus. Clicked Start on the Nucleus server webpage. Got Restart Error as usual. So no change.
Thankfully, my system is working properly. I just feel bad for those users who still have issues. FWIW, I rebooted my system when I didn’t see any change.
Is anything being fixed. I have same issue. Can play any music
Roon seems to be working fine now - Qobuz, Discography, search - all fine. But the red triangle Metadata Improver: Paused is still there. Surprisingly, the Roon GUI feels exceptionally fast and responsive compared to what I’ve been seeing for the last few weeks.
This issue remains. How long will it take to resolve these network problems cloudflare? 3 days, still not working
restart Roon server is understandable. What is remote devices ?
Your Roon apps running on PCs, Macs, tablets and smartphones…
Hi All,
We’re surfacing a quick update to let you know we’ve identified that the Cloudflare-related outage might still affect some users.
Symptoms:
530 Errors: Connection failures between Roon and our network provider.
410 Errors: Failures in retrieving metadata or account verification.
Our team is currently investigating why these errors have returned and will provide updates here as the investigation progresses. Thank you for sticking with us while we get this sorted.
Hi there,
I am not sure if this may be related to recent cloudflare issue but I have a lot of artwork missing/blank.
This started recently, I would say yesterday 25/02/2026 or maybe a bit earlier.
So I am not sure if this has been reported elsewhere? I have seen some older thread about this from beginning of this month but that was closed as ‘Resolved’
Thank you for input and iformation
· Music doesn't start when I press "Play"
· *All of my Zones* are affected.
· The issue affects *multiple/all* file formats.
· *Only streaming* music is affected.
· TIDAL, Qobuz
· Logging out and back in had no impact, the issue remains
· 4 mths. Trying to load Eagles albums at present
· HP laptop, iPad, iPhone and Roon server which is connected to the tv via hdmi
Hi. I’m having no end of trouble trying to play Tidal or Qobuz through Roon. I keep getting logged out and when I am logged in any album won't load. My Roon server is a mini PC. 10th Gen intel core i7 16GB Ram & 2SSDs. I can access my library I have loaded but always have issues with streaming services. Roon radio is fine. Please help
Mark
Roon server connected by Ethernet to TPLink router (AX 6000). I have fiber to the house