Connection loss with Antipodes DS 3 after Roon update (ref#D5CGNG)

Is Roon Server running?

· Yes, Roon Server is turned on and running.

What do you see on your screen?

· "Looking for your Roon Server"

Please try to restart your network setup by unplugging, waiting 30 seconds and then replugging in your networking gear.

· No, the issue remains the same

Please select how you've connected your Roon Server to the internet

· Roon Server is connected by *Ethernet*

Have you checked your firewall settings to ensure that Roon is allowed through?

· Roon still won't connect even after checking this aspect

Have you verified that Roon Server is on the same subnet as your Remotes?

· My Remotes and Server are on the same subnet and I still can't connect

Sometimes the issues can be resolved with a reinstall of your Roon Remote app. Let's try to perform a reinstall and see if it helps.

· I've reinstalled the Roon Remote but it did not help

What is the operating system of your Roon Server host machine?

· *Linux Server* (Ubuntu, Fedora, ArcLinux...)

Select any of the following components that are present in your local network setup

· None of the above

Describe the issue

i am running roon on an antipodes ds 3 . Since a roon update a few days ago i have lost connection with this server and cannot connect to it. I use an ipad as remote and roon signals it is looking for a server. the antipodes server is up and running and via its ip adress i can connect to it

Describe your network setup

modem a fritzbox 7590 ax v 2 An ethernet connexion via a cat 5 cable

From Antipodes forum:

Hello @djdj ,

Are you using the latest Antipodes firmware for your device? If not, please try to update to the latest to see if that helps. You may also want to reach out to Antipodes support for more targeted support for your server model.

Hello Noris. It is updated to the last possible moment but is is an old antipodes devioce from 2018. Antipodes does not profide updates any more. However it worked fine untill the most recent Roon update.

What version of AMS are you running?

Were can I find this?

It’s displayed on both the server and player dashboards.

If i am correct i am running a 2.5 version

Hi @djdj,

From the Antipodes site directly :

It looks like Antipodes needs to be running ASM v4 and above to work with the latest Roon version. This is something you’ll need to get in touch with Antipodes directly.

Certainly, let us know if you have any additional questions. :+1: