Connection Lost, Again

Support
1

Core Machine (Operating system/System info/Roon build number)
Version : 1.7 (build 667) stable
QPKG-Version : 2020-07-15
Process ID : 25499
QNAP QTS TS-251
Version 4.4.3.1439 (2020/09/25)

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

ASUS Lyra, WIFI

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Mytek Brooklyn Bridge, WIFI
Description Of Issue

Update became available on roon controller for windows 10 laptop on 10/19. Updated, but network failed during update. Now I have intermittent connection to core. Endpoint still functions during connection loss. Connection lost every minute or two. NAS updated and restarted. Computer updated and restarted. What now?

3

Hello @BRANDON_SEITZ, in our networking best practices we recommend Ethernet for your core. If you connect your core, do you have the ability to run the update? Have you tried reinstalling since this occurred?

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