Connectivity with Sim Audio Neo MiND2

Support
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Sim Audio Neo MiND2 stopped working.

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Hi @Christiaan_Kroner,
Roon’s @support team are going to need more information about your system and this issue…
Can you provide the following please:

Core Machine (Operating system/System info/Roon build number)

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Description Of Issue

1 Like
3

Hello @Christiaan_Kroner,

Welcome to the forum.

So we can better assist you, please provide a brief description of your current setup using this link as a guide.

Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.

Is the behavior the same if you reboot your Core and Mind2?

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Core is MacBook Pro OSX El Capitan.
Roon version1.7 [build 511] stable

Metrum Accoustics Onyx.
Moon MiND2 DAC.

Everything worked fine till today;a sign says …"not certified’.

I am using ethernet connected to Metrum Acoustics Onyx which is connected to Sim Audio MiND2 with balanced cable.

Apple laptop connected with wifi.

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moon mind 501E2D204708 version 1.05,1.09 raat idk version 1.1.31

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Hi @Christiaan_Kroner,

Is the behavior the same if you reboot your Core + Networking gear?

Is there any change in behavior if you temporarily connect your laptop via Ethernet instead of WiFi?

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after extensive reboot of every unit of stereo chain the simaudio neo mind 2 works again;

1 Like
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That’s great news @Christiaan_Kroner! If you have any further issues do let us know.

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