Hey Noris–
I actually tried this morning to replicate the issue using the Sonos One, wired. No drop-outs.
Should I try wireless as well?
Thanks for checking in.
Hey Noris–
I actually tried this morning to replicate the issue using the Sonos One, wired. No drop-outs.
Should I try wireless as well?
Thanks for checking in.
Hello @Matt_Cuttler,
If the dropouts have subsided using the current connection method, I would leave it as-is. If this issue re-occurs please be sure to let us know the timestamps so that we can take a look at the diagnostics from your machine.
Thanks,
Noris
Hi Noris–
I do not intend to use my Sonos wired, ever. Dylan was only asking me to wire them via Ethernet for the purposes of troubleshooting.
I just experienced the issue just now, at 4:12 PM EST, wireless.
Again, Airplay works fine, so I think I am better off just using that instead of the Sonos protocol. No dropouts.
Thanks.
Hello @Matt_Cuttler,
I just wanted to let you know that the diagnostics from your machine have been received and are still pending review by QA. I will be sure to let you know once I have the completed analysis report from QA regarding your case.
Thanks,
Noris