Describe Your Network
Roon core and files are on a Synology NAS 421+
I listen mostly to music streamed from Tidal through Roon
I use Roon remote on various iPhones, iPads, and the iMac described before
What router are you using?
Router is the standard Verizon Fios Router Quantum G1100
When did you last update the firmware?
UI Version: v1.0.234
Firmware Version 01.04.00.12
Model Name: FiOS-G1100
Hardware Version: 1.03
Serial Number: G1A116041803424
Physical Connection Type: Ethernet
Broadband Connection Type: DHCP
Broadband Connection Status: Connected
Broadband IP Address: 108.6.208.223
Subnet Mask: 255.255.255.0
Broadband MAC Address: 48:5d:36:b5:da:95
Default Gateway: 108.6.208.1
DNS Server: 208.67.222.222, 208.67.220.220
Broadband IPv6 Address:
Active Status (Router Has Been Active For): 49:00:05
NATs Supported (Used/Max): 37/30,000
Is there any other networking hardware involved?
The audio source is an Meridian MS600
Is everything wired, wireless, or is there a mix of wired and wireless gear?
Everything is wired except the Roon remote (iPhones and iPads)
Describe Your Media (if the issue involves playback)
7600 files and Tidal streaming.
Blocks randomly on most Tidal files
If your issue is related to playback, let us know what you’re trying to play, specifically:
Right now, it was a Tidal Playlist of Blues, starting with Cream “Crossroad” that stops after 1:20 min. But it happens a lot lately on many other material. There are days in and days out.
What format and type of file are you trying to play?
Tidal
Does this issue happen with all files or just some?
It’s rather random. I originally thought i noticed it more on high res MQA, but now i’m not sure anymore
Where did the media come from? Did you rip it or convert yourself, or did you purchase it somewhere?
Ripped myself, but that is not really the issue here
Describe Your Tidal Setup (if the issue involves Tidal content)
Tidal Hifi (lossless) account
If your issue is related to syncing, browsing, or playing Tidal content, please let us know:
Playing Tidal content, and browsing, when the Disksytaion often “disconnects” and Roon is spinning for 10-20 seconds until it finds it again
What country your Tidal account is from?
USA
A link to the song(s) you’re trying to play on the Tidal website
Crossroads "Wheels Of Fire (Remastered) Performed by Cream
What you’re seeing for Library Sync Time on the Services tab of Settings
19:17:51
If the issue involves a playlist that is failing to sync, please let us know
Playslist and individual songs, indiscriminately
Whether it’s a private playlist you’ve created yourself, or something publicly available on the Tidal website
Tidal public playlist
If it’s a public playlist, please provide a link
“Rockin’ the Blues”
Music is playing again now by the way…
Whether the songs in that playlist can be played in Roon from other screens in Roon (ie, if you search for them)
It’s quite random
Right now it just stopped again playing “I’m Steady Rollin’ Man” by George Thorogood…
Describe Your Output (if the issue involves playback via a specific output)
Meridian MS600