Continuous rescanning issue on NUC with ROCK after library import (ref#L12LOA)

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· Since ROON is not running anymore on my QNAP NAS (without changing everything...), I build a NUC with ROCK as my new server. All is great BUT when importing the Library, ROON is turning continuously to rescanning files even if import is completed and library is ok. The main issue is my NAS is never stopping resulting on high temperature...

Tell us about your home network

· ROON on a NUC7i3DNH + NAS QNAP HS453DX + MiniDSP SHD

Hey @Frederic_MUNCH,

Thanks for writing in and for sharing your report! If you could, please bring your server back online and we’ll enable diagnostic mode for further review and analysis.

We’ll be monitoring for your reply here, thank you! :raising_hands:

Good Day Benjamin and ROON Staff,

Thanks so much to look deeper at my issue. The ROCK server, the NAS, and the Minidsp are all powered on for your convenience :wink:

I will keep all up and running as long as you need.

Thanks again for your support, much appreciated

Regards from France

Fred

Hey @Frederic_MUNCH,

Thanks for keeping everything online — we’ve had a chance to review your diagnostics in detail.

The logs show Roon Server was restarting roughly every 20 minutes during the initial library import. Each restart caused a full re-scan of both your NAS shares (\FLAC-ALL and \WAV-nettoyes), which is why Roon appeared to be rescanning continuously and why your NAS never had a chance to idle down.

The most likely trigger is your QNAP’s HDD standby / spin-down timer. Your NAS is configured to spin the drives down after a period of inactivity. When the drives spin down, the SMB connection briefly stalls. ROCK’s CIFS mount is configured with a very short retry tolerance, so it registers the stall as a failed connection — Roon detects this and restarts itself to recover. On restart it remounts the share and re-scans everything from scratch, which keeps the drives active again… until the next spin-down cycle.

On your QNAP, disable HDD spin-down for the volume where your music is stored:

  1. Open QTS and go to Storage & Snapshots
  2. Click on your storage pool / volume
  3. Look for HDD Standby or Disk Spin-Down settings
  4. Set it to Never (or disable it entirely)

You can also double-check under Control Panel → Power → HDD Hibernation and make sure that is also set to Off.

Once that’s done, please restart Roon Server from the ROCK web interface and let it run for an hour or two. You should see the rescanning stop and the NAS temperature come back down.

Let us know how it goes — we’ll be monitoring this thread!

Good day Roon Support Team,

First of all thanks for the follow up on my issue.

I did some testing and in fact, the issue is NOT on my NAS : I just tried to power off the NAS and plug a USB External SSD storage disk direcly to the NUC running ROCK and all went very well !!

The issue is with my QUOBUZ files / library I “imported” from QUOBUZ.

As soos as I put activ my QUOBUS service, the issue is back …

I tried to re install ROCK, same things. If I disable my QUOBUZ streaming service, all is fine, when changing QUOBUZ service back to ACTIVE, the issue is back…

Do you see any fix for that?

Thanks again for the great support.

Best regards

Fred

Hey @Frederic_MUNCH,

Thanks for the follow-up and for doing that testing, that was genuinely useful, and you’re right to push back on the NAS theory. Powering the NAS down, plugging in the USB SSD, and still reproducing the behaviour the moment Qobuz comes back online effectively rules out the drive spin-down explanation. Nicely isolated.

We’ve now gone back through the fresh diagnostics alongside the system logs, and here’s where things stand.

First, the good news on the hardware: your NUC itself is healthy. It has 32 GB of RAM (so this isn’t a memory issue), the CPU was sitting around 30 °C at boot with no thermal throttling, and the internal boot SSD is fine. The heat you were seeing really was just the NAS being kept busy, not the server struggling.

The key finding is that what looks like “continuous rescanning” is actually Roon Server being restarted on a roughly 15–25 minute cycle. Each time it restarts, it re-mounts storage and re-runs library identification from scratch, which is the rescanning you see and what keeps any connected drive active. So the restart is the cause, and the rescan is the symptom.

As for what’s driving the restarts, the logs line up with your Qobuz observation. After the library import, there’s a very large metadata-update backlog still working through the system, and on every startup Roon also runs a full Qobuz sync, plus ongoing album identification.

We can also see your Qobuz playlist requests coming back with an authorization error (HTTP 401), which is likely adding to the churn.

Disabling Qobuz removes that startup sync and the failed requests, which is why things settle down, so the mechanism is really the interaction between the freshly imported library and the Qobuz sync, rather than Qobuz playback itself.

Two things we’d like you to try, which will help us confirm the root cause:

  1. Re-authorize Qobuz. Go to Settings → Services → Qobuz, sign out, and sign back in. That should clear the 401 authorization errors we’re seeing on the playlist requests.

  2. With Qobuz active again, leave the server running undisturbed overnight (through roughly 1:00–5:00 AM your time). Roon does its heavier metadata housekeeping in that window, so if the import backlog clears overnight and the restart cycle stops the following day, that points us squarely at the post-import processing rather than anything ongoing with Qobuz.

If you can let it run through one full night and then let us know the next morning whether the rescanning has settled, that’ll tell us a lot. We’ll keep diagnostics enabled on our side so we can review the next restart cycle in detail.

Thanks again for your patience and for the thorough testing, it’s making this much easier to narrow down.

Oh my god so great support team !!!:clap::clap:

You were absolutely right. This morning after having keep the server running all night, the issue disappeared like magic !!!

You can close the case for a very happy customer !!!

Thanks again and let me enjoying your fantastic ROON system !!!

Best regards

Fred