Core not detected by remotes since latest update (ref#IHVW5F)

Support
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Affected Product

Roon

Roon Issue Category

Interface & Usability

Description of Issue

My core is not being picked up by the remotes after the latest update. I’ve been unable to use Roon since Sunday.

Roon Core Platform

Windows

Roon Core Specifications

Dell Precision 7730
Windows 11 Pro
Intel Core i7-8750H
64g Ram

Connected Audio Devices

2x Wiim Mini Pro
Cambridge Audio CXN V2
LG V40
LG G8

Home Network Details

Core connects both through Wifi and LAN

Screenshot

3

Hi @Francisco_Isaacs

Just a fellow Roon user here.

This is quite a popular issue. Although you shouldn’t need to following an update, download the current windows Roon version and reinstall over you current install. This seems to fix the issue for most.

Also check your firewall exceptions.

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Note that this firewall page seems currently incomplete as apparently the RoonAppliance.exe must be allowed as well. I already suggested in another thread that Roon should update this page.

Edit: And now:

1 Like
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All done for you :rofl:

Screenshot_20231121-115145~2
Screenshot_20231121-115145~21080×2400 223 KB

1 Like
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Hi @Francisco_Isaacs,

Are you still having issues? Let me know your current status, thanks! :+1:

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