Core not found on iPhone x

Support
1

Roon Core Machine

Rock on a NUC 10i3

Networking Gear & Setup Details

Wired directly from router via netgear switch.

Connected Audio Devices

Wired

Number of Tracks in Library

10000

Description of Issue

As of today I can’t connect to Roon using my iPhone X. It just says can’t find core.
My ipad works fine though.

2

Have you done basic troubleshooting like rebooting everything from the network outward?

3

And make sure your phone is on the same network as your core….

4

Yes, it is a not uncommon that I forget that my phone is using cell connection and not connected to my local network (maybe I turned off WIFI temporarily in some other location and forget to turn back on in the iPhone)

1 Like
5

Thanks but have turned off Bluetooth and mobile data so definitely using Wi-Fi.
Also only have one network. Phone, rock, nuc, sonore bridge all rebooted.

6

Just thinking out loud, your one network doesn’t also have a “guest network” that you might have connected to?

7

Thanks everyone for the advice.

In the end I had to choose select another core.
That showed me the same single core with a green ready light. I just selected it and all was working.
Sounds like some sort of bug to me.

8

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