Is repeating names for different tracks. It happens when I use two folders, one per Cd -as per original record- like I did with the other 4 records imported.
I was able to import them, but I wasn’t able to reproduce the issue on our side. The files you uploaded were provided individually, so we couldn’t verify the exact folder structure of your library — and the folder structure is often important when diagnosing this type of behavior.
Would you kindly create a ZIP archive of the full folder, preserving the directory structure, and upload it here? Once we have the complete bundle, we’ll re-test and confirm the behavior.
By the way as this album is shown as VA you can try restarting your Roon server and check the behavior.
Thank you — we’ll be ready to take the next steps as soon as we receive the full archive.
Regretfully, everything is still running smoothly on my end.
Would you kindly go tho the Album → Edit and try to re-identify the album.
After this, please follow the directions found here and send over a set of logs to our File Uploader? Once logs have been uploaded, please let us know so that we can check the server for your files, thanks!
hi @vadim I had manually taken yesterday every file on both cd’s and put file data instead of Roon information.
After your message, I had removed the folder, then re-scan my library and add the original files, but I think it is recovering the information from my manual update. Or, at least, like a mixing (?)
Just to clarify — SMB shares do not update automatically in real time. When new files are added, Roon may require a manual rescan to detect them.
Please go to Settings → Storage, click the ⋯ (three dots) next to your storage location, and select Force Rescan.
Please let us know if the new content appears after the rescan.
Glad to hear that everything is now appearing correctly! We have not made any changes on our end as far as I’m aware, but clearing out the content with clean up library sounds like it helped resolve the issue. I’ll go ahead and mark the thread for closure, but should you have furter difficulties with the content, just let us know and we can take another look. Thanks!
