Crackling sound on playback - affecting 10% of albums

[kevin]

Wait a minute – it looks like we answered this for you less than 2 months ago. This is a problem with the Audioengine D1, not Roon.

Crackling sound on Qobuz playback (only on c.1% of albums)

@johan! I spoke with our gear expert about this, and he’s done some investigating into this. He’s found that there are similar reports of this happening with this device, even outside of Roon. He’s provided some feedback that can be helpful in the past: Can you take a look and give that a try? Thanks!

MQA crackling when in Exclusive mode on Audioengine D1

Hello @h3ndrix, There is a known issue with the Audioengine D1 where it will begin to make “crackling” or “popping” sounds when playing high resolution audio to the device. This behavior is not limited to Roon, a quick google search of “Audioengine D1 crackling” will show numerous results for this behavior. When using the Tidal application, make sure that “Use Exclusive Mode” is enabled by clicking on the “More Settings” button in the audio preferences. Some methods that we have seen reports …

If you’d like to ask the community about gear recommendations or sound quality, I’d recommend moving this to #audio-products. Would you like me to do that?