Crashing and other issues when using IOS and Roon 1.5 build 333

Support
1

Dear support

Recently I’ve started experiencing following issues with Roon on IOS devices:

Iphone X (IOS 11.4.1 ROON 1.5 build 333):

  • Roon is crashing (app is shutting) when trying to see a signal route.
  • I can no longer see DSP for any of the zones. Was it removed completely from Iphone version? What are the reasons for that? I would prefer to have access to eq and other settings through Iphone.
  • Menu bar in player mode (playing now, queue, radio, source) is not fully visible in Russian, no scrolling either.

IPad Pro 10,5 (IOS 11.4.1 Roon 1.5 build 333)

  • Roon is crashing (app is shutting) when trying to see a signal route.

Roon Core 1.5 build 339 run on Intel NUC

Besides the above I’m wondering if Devialet Phantom range support will be released any time soon (if yes - when to expect)

Thanks and looking forward to your answers.

4

Thanks for reaching out, @Vladimir!

We’re currently investigating an issue where the app is crashing when the signal path is selected when the Russian language is in use. I’ll be sure to keep you up to date as more information becomes available regarding this investigation.

These options are not available on the mobile version of the application.

Can you please share a screenshot of what you’re seeing here?

Thanks!
Dylan

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Here is another issue, I can’t access menu in the top right corner (to group albums for example)

7

Thanks for the screenshots, @Vladimir!

I’ll be sure to pass your report along to the team for further investigation. I’ll be sure to keep you up to date here as any news becomes available.

Regards,
Dylan

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Closed due to inactivity. If you are still seeing this issue, please open a new support thread.