Crestron Smart Graphics Problem


(Bill Coblentz) #1

Smart Graphics stopped working. Update Crestron module, rebooted Nucleus and added 40 second delay to ready to start. Need help @steve @support


(Noris) #2

Hello @Bill_Coblentz,

Thanks for contacting support, I’d be happy to assist here. What exactly do you mean by Smart Graphics stopped working? Is the Explore menu failing to load or are the controls not appearing properly? I have a few other questions/suggestions:

Please let me know if any of my above suggestions help here.

Thanks,
Noris