DAC connected to Nucleus+ no longer shows up under audio

[Eric_Luckart]

Roon Core Machine

Nucleus+ Version 1.8 (build 1021)

Networking Gear & Setup Details

Flat network running on Cisco SG350 switches, Ruckus R610 AP’s and a Sonicwall TZ500 router.

Connected Audio Devices

Signstek mini DAC coaxial out to a Crestron SWAMP24x8.

Number of Tracks in Library

6660

Description of Issue

When I first set the system up I selected the USB DAC as the audio player. I then sent it to the house and they connected it and now the DAC no longer shows up under the Connected to Core devices. How do I dive into the system to see what is wrong with it?

[Bill_Janssen (Wigwam wool socks now on asymmetrical isolation feet!)]

I’d ssh into the Core machine and look at the Roon log files.

I’d suspect that the Signstek has failed. Can you test that somehow? Plug it into a different computer? For $30, you can get another one and try that, too.

[xxx (Banned - toxicity)]

@Bill_Janssen

I’d ssh into the Core machine and look at the Roon log files

I don’t believe one can ssh into RoonOS. Dunno.

[Eric_Luckart]

I don’t have a user name or password to ssh into it.

[Eric_Luckart]

I guess since I have no access to the PC I will have to just send another DAC and hope that works.

[wizardofoz (Mr Fix It aka The Wiz)]

There is no ssh into rock/nucleus. Smb share as guest to the IP address.

What is your dac connected to? Try your pc/Mac

Al make sure any firewalls on the remote are off