Once other question came up, can you please let me know if the EasyStore drive is the only ExFAT drive? How are the working drives formatted, are they also ExFAT or a different file format?
Also can you please share screenshot of your Web UI including networking info?
We have been keeping an eye for the diagnostics report that @dylan mentioned, but it doesn’t appear to be arriving on our end. Can you please perform a reboot of your ROCK via the Web Interface when you have a chance?