What app are you having the slowness issue with? · Roon
What kind of performance/speed issue are you experiencing? · Other
Please try to reboot your Roon Server · No, the issue is still the same even immediately after a reboot
Please try to reboot your networking gear (Router/Switches/etc.) · No, the issue is still the same even after a reboot
Is there any change in behavior if you try to navigate to Roon Settings -> Library and set both Background and On-Demand Audio Analysis to Throttled or Off? · No, the issue is still the same
Does the issue happen on multiple Roon Remotes (controllers) or just one? · I only have one Roon remote to test with
Please try to restart your Roon Remote (controller) app · No, the issue is still the same even after a restart
What is the operating system of your Roon Remote (controller)? · Mac
Reinstall Windows/MacOS Roon Remote App · No, I am still having the issue even after reinstalling
Router Domain Name System (DNS) change · I was able to change my router's DNS servers but it did not help
What is the operating system of your Roon Server host machine? · MacOS
Describe the issue Based on feedback from the community it is suspected that something is wrong with my database and subsequent backups. My Roon Server Database is 180+GB in size. Other users with comparable library sizes report ~10GB as their size.
Describe your network setup Frontier FiberOptic. Ethernet cable to computer.
daniel
May 30, 2025, 5:22pm
2
Hi @John_Kustak1 ,
Thanks for reaching out to us about this issue. I see that your database is larger than expected but I’m unclear if Roon is not working in some way. Is the large database the only issue or is something else going on?
Roon will stop playing music sometimes when the rotating circle in the upper right is activated. This occurs after I add or move music files. The most recent example was after upgrading my Mac OS and Roon stopped for over 30 minutes.
Hey @John_Kustak1 ,
Thanks for the update! You’re absolutely correct here. Where do you currently store your saved backups?
Could you please access your Roon Server database folder and share a screenshot of what you see?
To access your database folder (best to do this with all instances of Roon closed):
Click ‘Go’ under Finder and hold the option key
Click into ‘Library’
Find your ‘Roon Server’ folder
Snap a screenshot of this, and then navigate to the subfolder ‘Database’ and snap a screenshot of this as well.
We’ll be on standby for your reply! Our team won’t be around over the weekend, but we’ll be back first thing Monday morning.
Backups are saved on their own partition on an external HD. The parti
on is 500GB.
noris
June 2, 2025, 8:35pm
7
Hi @John_Kustak1 ,
Thanks for that screenshot, that does look odd. I am escalating your case to our team for further review and will get back to you once it has been reviewed.
Is there anything I can do to help or how can we get the size of the DB down to a reasonable size?
vadim
June 6, 2025, 2:10pm
11
Hello @John_Kustak1 ,
To help us analyze the issue more effectively, could you please check the size of the Roon database and backup folders using the Terminal? Below are a few methods to open the folder in Terminal, depending on what’s most convenient for you:
🔹 Method 1: Right-Click in Finder
Open Finder and navigate to the folder.
Right-click the folder.
Select "New Terminal at Folder" (if available).
If you don’t see this option:
Go to System Settings > Keyboard > Keyboard Shortcuts > Services
Under Files and Folders , enable "New Terminal at Folder"
🔹 Method 2: Using Finder’s Menu
Open Finder and select the folder.
From the top menu, click Finder > Services > New Terminal at Folder
🔹 Method 3: Drag & Drop
Open Terminal
Drag the folder from Finder into the Terminal window
Press Enter to change into that directory
Once inside the folder, please run the following commands to check the folder sizes:
ls -ltr
find . -maxdepth 2 -exec du -ah {} + | sort -h
Copy and paste the output here so we can review the folder sizes and contents.
Thanks!
The data returned for ‘RoonServer’ is 30MB. txt files are not available to upload here.
Here is the first few lines. Let me know if you want all 30mb and how to get that file to you.
Last login: Wed May 28 09:08:47 on console
2.0M
./Database/Core/245dce53b63a4030a2f65552f5e5b9e2/images_1/su/ud/suudaaaa.png
2.0M
./Database/Core/245dce53b63a4030a2f65552f5e5b9e2/images_1/tr/ab
2.0M
./Database/Core/245dce53b63a4030a2f65552f5e5b9e2/images_1/tr/ab
2.0M
./Database/Core/245dce53b63a4030a2f65552f5e5b9e2/images_1/tr/ab
2.0M
./Database/Core/245dce53b63a4030a2f65552f5e5b9e2/images_1/tr/ab/trabaaaa.jpg
2.0M
./Database/Core/245dce53b63a4030a2f65552f5e5b9e2/images_1/tr/ab/trabaaaa.jpg
2.0M
./Database/Core/245dce53b63a4030a2f65552f5e5b9e2/images_1/tr/ab/trabaaaa.jpg
2.0M
./Database/Core/245dce53b63a4030a2f65552f5e5b9e2/images_1/um
2.0M
./Database/Core/245dce53b63a4030a2f65552f5e5b9e2/images_1/um
2.0M
./Database/Core/245dce53b63a4030a2f65552f5e5b9e2/images_1/um
2.0M
./Database/Core/245dce53b63a4030a2f65552f5e5b9e2/images_1/vz
2.0M
./Database/Core/245dce53b63a4030a2f65552f5e5b9e2/images_1/vz
2.0M
./Database/Core/245dce53b63a4030a2f65552f5e5b9e2/images_1/vz
2.0M
./Database/Core/245dce53b63a4030a2f65552f5e5b9e2/images_1/xf/lb
2.0M
./Database/Core/245dce53b63a4030a2f65552f5e5b9e2/images_1/xf/lb
2.0M
./Database/Core/245dce53b63a4030a2f65552f5e5b9e2/images_1/xf/lb
2.0M
./Database/Core/245dce53b63a4030a2f65552f5e5b9e2/images_1/xf/lb/xflbaaaa.jpg
2.0M
./Database/Core/245dce53b63a4030a2f65552f5e5b9e2/images_1/xf/lb/xflbaaaa.jpg
2.0M
./Database/Core/245dce53b63a4030a2f65552f5e5b9e2/images_1/xf/lb/xflbaaaa.jpg
2.0M
./Database/Core/245dce53b63a4030a2f65552f5e5b9e2/images_1/xn
2.0M
./Database/Core/245dce53b63a4030a2f65552f5e5b9e2/images_1/xn
2.0M
./Database/Core/245dce53b63a4030a2f65552f5e5b9e2/images_1/xn
2.0M
./Database/Core/245dce53b63a4030a2f65552f5e5b9e2/images_1/yd
2.0M
./Database/Core/245dce53b63a4030a2f65552f5e5b9e2/images_1/yd
2.0M
./Database/Core/245dce53b63a4030a2f65552f5e5b9e2/images_1/yd
2.0M
./Database/Core/245dce53b63a4030a2f65552f5e5b9e2/images_1/ye/la
2.0M
./Database/Core/245dce53b63a4030a2f65552f5e5b9e2/images_1/ye/la
2.0M
./Database/Core/245dce53b63a4030a2f65552f5e5b9e2/images_1/ye/la
2.0M
./Database/Core/245dce53b63a4030a2f65552f5e5b9e2/images_1/ye/la/yelaaaaa.jpg
2.0M
./Database/Core/245dce53b63a4030a2f65552f5e5b9e2/images_1/ye/la/yelaaaaa.jpg
2.0M
./Database/Core/245dce53b63a4030a2f65552f5e5b9e2/images_1/ye/la/yelaaaaa.jpg
2.0M
./Database/Core/245dce53b63a4030a2f65552f5e5b9e2/images_1/yw/jn
2.0M
./Database/Core/245dce53b63a4030a2f65552f5e5b9e2/images_1/yw/jn
2.0M
./Database/Core/245dce53b63a4030a2f65552f5e5b9e2/images_1/yw/jn
2.0M
./Database/Core/245dce53b63a4030a2f65552f5e5b9e2/images_1/yw/jn/ywjnaaaa.png
2.0M
./Database/Core/245dce53b63a4030a2f65552f5e5b9e2/images_1/yw/jn/ywjnaaaa.png
2.0M
./Database/Core/245dce53b63a4030a2f65552f5e5b9e2/images_1/yw/jn/ywjnaaaa.png
2.0M
./Logs/RoonServer_log.14.txt
2.0M
./Logs/RoonServer_log.14.txt
2.0M
./Logs/RoonServer_log.14.txt
2.1M
./Cache/images/bc
2.1M
./Cache/images/bc
2.1M
./Cache/images/bc
2.1M
./Cache/images/bf
2.1M
./Cache/images/bf
2.1M
./Cache/images/bf
I also woke up this morning to the screenshot attached. If the backup process started at 2am, then it was/is running 5+ hours. It likely will not finish.
vadim
June 6, 2025, 4:48pm
14
Hello @John_Kustak1
Please send over a file with the output to our File Uploader .
Hey @John_Kustak1 ,
You have my apologies if this has been glazed over, but could you:
Perform a library clean-up in your Roon Settings>Library
Perform a fresh backup to a completely new backup location
Share the size of this fresh back up
Thank you!
I did the back up before upgrading the version today. 184 GB. Took about 1-2 hours.
I’ll do the upgrade today and another backup.
Tried BK after upgrading software.
And ROON is trying to add some files. I don’t know what these are as I haven’t
I got the post Software upgrade backup to complete. A whopping 273.77 GB !!!
noris
June 11, 2025, 12:48pm
22
Hi @John_Kustak1 ,
Thanks for the new details, we’ve attached this to your ticket and it is pending review by the team. We will reach out again once we have their feedback.
noris
June 12, 2025, 12:50pm
23
Hi @John_Kustak1 ,
The team is still discussing your case internally, but a question that came up is if this could potentially be related to Various Artists albums. Can you please confirm how many Various Artists albums you have in your library? You should be able to locate this info by navigating in the Roon sidebar to Artists or Albums and then using the text box to filter for such content.
