Core Machine (Operating system/System info/Roon build number)
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
dCS Bartok (through ethernet connection)
The problem is on MacMini 2018 (OSX 10.15.5) used as a remote
Description Of Issue
Still troubleshooting my MacMini 2018 running Roon at 300% CPU (separate posting in the existing topic). Just reinstalled Roon and now I find the beautiful Bartok logo is gone. Here is what it looks like in dark mode and light mode. What should I do?
Does this issue only occur on your Mac Mini remote? How exactly did you reinstall Roon on it? I would do another reinstall by using these steps:
- Make a Backup of your current Roon Database
- Exit out of Roon
- Navigate to your Roon’s Database Location
- Find the folder that says “Roon”
- Rename the “Roon” folder to “Roon_old”
- Reinstall the Roon App from our Downloads Page to generate a new Roon folder
@noris I deleted Roon.app in Applications, and also deleted Library/Roon folder and downloaded and installed new Roon.app. I did this for two MacMinis, but Roon app on my iPad also has the same icons, so it doesn’t seem to be a local problem. I do have Roon backup that I can restore. Will it solve the problem?
I need to understand where the Zones and icon settings are done. It doesn’t look like a local problem. Please advise.
@noris, I just restored from the backup file that was created before the reinstall, but the problem persists.
We have identified an issue on our end regarding the Bartòk icon, we’re working on a fix.
I am facing the same issue since today. Both on iPad and Mac. Running roon core on SonicTransporter. 1.7 Build 571.
Hello @hgim82 & @mjazz,
We made a change from our end which hopefully helped here, can you please reboot your Cores and let us know if the issue is resolved?
@noris Yes, it came back. Thank you!
That’s fantastic news @hgim82, thanks for confirming!
it shows again. Thanks for the quick fix.
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