dCS Rossini Apex Player missing as Roon Ready device (ref#IR3O35)

Support
1

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· I have a dCS Rossini Apex Player that I have been using as a Roon Ready device for awhile. It recently disappeared from my device list despite still being connected. I restarted my Roon Titan server, and it still is not showing as an available Roon Ready device; however, it shows as a Roon Tested device available via AirPlay. I know it's connected to the internet because I'm streaming just fine through Qobuz connect. Any ideas?

Tell us about your home network

· It is a TPLink Omada network with a multitude of switches. No network changes have occured.

2

Can be closed. I fixed it. Apparently the dCS had an internal error and need to be turned off/on from the rear power switch rather than the front power button. Once power cycled that way, problem solved.

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