Delayed streaming from Qobuz via Nucleus One (ref#94RUIO)

Support
1

Hi! What’s not quite right with Roon?

· Music won’t play or issues with my library

Music won’t play or issues with my library

· Streaming tracks greyed out or unavailable

Tell us what's going on

· I stream from Qobuz. I verified that I am signed in on my Nucleus One. When I select a track to stream, the loading behavior is observed (bouncing back and forth under the pause button). Sometime later--maybe several minutes later--the track plays. Works great from the Qobuz app. The Nucleus is wired to the router with 1Gb fiber.

Tell us about your home network

· Nucleus wired through a switch to eero Pro 7 (1 Gb fiber WAN)

2

May not be connected in any way: but I can’t get the Qobuz app to play anything:

Qobuz error
Qobuz error676×168 7.98 KB

3

This is a known issue. I’m flagging this thread for the moderators so that they can decide to merge it into the central problem tracking thread