Deleting 'Tidal' album from library

fernand_lambert · August 31, 2018, 10:31am

I have added a alum from Tidal to my library and cannot delete it, I have done such action in the past and had no problems. Not, I did not change any settings.

joel · August 31, 2018, 11:09am

Moving to main @support forum (not a metadata issue).

dylan · August 31, 2018, 11:35am

Thanks for reaching out, @fernand_lambert,

If you take a look at the TIDAL app or web player, are these tracks/this album in your favorites?

Thanks,
Dylan

fernand_lambert · August 31, 2018, 11:49am

Yes they are

dylan · August 31, 2018, 11:58am

Thanks for confirming, @fernand_lambert!

First, try to sync with TIDAL and then try again. You can sync by going to TIDAL from the menu and clicking the refresh icon.

If that doesn’t yield any changes, try rebooting your Core machine and then delete the tracks once more.

Thanks,
Dylan

fernand_lambert · August 31, 2018, 12:26pm

Seems to be fine now. Thanks