Device compatibility issue with Roon 2.0 (ref#IX3U48)

[burdgep]

What’s happening?

· I'm having trouble connecting to Roon

What type of connection issue?

· Something else

How can we help?

· None of the above

Other options

· My Roon software won't start up

Describe the issue

cannot connect. Get message "device not compatable with Roon2.0".

Describe your network setup

Router is Fritz!Box 7530 ZGto computer then an extender to my stereo amp through a Wiim Pro

[Formula]

Make sure you’re using Windows 10/11. There have been some updates recently. You could also try right clicking on your desktop ROON app icon. And then, click on Properties; under the Compatibility mode, see If it is enabled, if it is, disable it.

[benjamin]

Hey @burdgep,

Thanks for sharing your report!

@Formula likely has the solution for you here -

@Formula

click on Properties; under the Compatibility mode, see If it is enabled, if it is, disable it.

Let us know if this helps!