For unknown reasons, all of my Roon devices stopped being able to connect to Roon Server on my QNAP NAS on Saturday. I’ve restarted the NAS and Roon Server appears to be running.
Status : Running Version : 1.8 (build 884) stable QPKG-Version : 2021-10-03
Hi @Terry_Walsh I’m so sorry to hear that this has happened, we’re happy to help troubleshoot this with you! So that we can properly assist, could you please provide us with the following information so that we can determine next steps? Thanks!
Roon Core Machine
Include your operating system and machine info (Model, CPU, RAM)
Networking Gear & Setup Details
Your network gear (model of routers/switches) and if on WiFi/Ethernet
Connected Audio Devices
Specify what devices you’re using and their connection types, like USB/HDMI/Chromecast, etc.)
Number of Tracks in Library
Tell us how large your music library is, eg. “30,000 tracks”
Description of Issue
Tell us about the problem you’re having in as much detail as possible. Screenshots are always appreciated!