Difficulties managing audio devices in Roon (ref#XXAWGE)

[Fredrik_Andersson2 (Fredrik Andersson)]

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· Manage audio devices

Tell us about your home network

· Fiber connection (1Gb), Ubiquiti Dream Machine Special Edition, Mission LX connect

[benjamin]

Hi @Fredrik_Andersson2,

Thanks for writing in, we’d be happy to assist you further! If you could, please provide a bit more information about your issue, as well as your specific audio devices and how they’re connected.

Thank you!

[connor]

Hi @Fredrik_Andersson2,

We can take a look at diagnostics to try to ascertain the specific problem, but to provide effective support, we’ll need one of the following pieces of information:

1. the specific audio device(s) with which you’re having issues

2. any error messages you see in Roon

3. a screenshot of your Settings → Audio page in Roon with a brief overview of what you’re experiencing that’s out of the ordinary.

We’ll watch for your reply. Thank you!

Here are some resources in the meantime if you simply need some more information about how Roon/RAAT handle devices in Windows.

Audio On Windows

[connor]

Hi @Fredrik_Andersson2,

To proceed with troubleshooting, please share a screenshot of either the Settings → Audio page or the Device Setup page for this specific Zone at your convenience.

We’ll watch for a response. Thank you!