· My net provider does not let me use port forwarding on the installed router. From what I´ve gathered, Tailgate has a vpn-solution that should yield a work-around. However, the instructions I've received on how to set it up, are not sufficient for my (admittedly poor technical skills). Is there a "For Dummies" version available?
We recommend using the Tailscale solution for ARC. It’s very straightforward — simply install the Tailscale application on your Mac (where Roon Server is running) and on any mobile device you plan to use with ARC. Log in with the same Tailscale account on both devices and enable the tunnel.
Here is our step-by-step guide for reference:
If you run into any issues during setup, feel free to let us know.
If you’re using a Mac Mini, you should be able to simply install Tailscale on both your computer and your phone and Tailscale will automatically create the proxy-mesh connection through which Roon reaches ARC.
We’ve simplified the setup steps in the guide shared above. Please let us know if we can clarify any details.
We haven’t yet seen a response and our diagnostic servers don’t seem to show any IP address in the Tailscale range associated with your RoonServer.
We’re going to take this as an indication that you’ll need a little more time to troubleshoot before responding. Keep in mind that topics will eventually auto-close if abandoned by the OP with no further responses.
For now, we’ve extended the topic timer and will watch for a response in the meantime. We’re eager to ensure you’ve found the help you need.
We’re going to assume this issue was resolved and allow the thread to auto-close due to inactivity. If you require additional troubleshooting assistance, you can reactivate the thread by simply creating a new support request here.