Discographies unavailable due to Cloudflare issue (ref#3X4G78)

What’s happening?

· Something’s not working in the Roon interface (buttons, displays, lyrics, etc.)

Describe the issue

Discographies unavailable - Cloudflare again?

I can't view the discographies of artists.
1. Click View [artist] from any point you would access an artist page, e.g. Added, Played, Search screens
2. Do not see Discography displayed.

Describe your network setup

n/a

Cloudflare status is not showing any outages:

And I’m seeing Discographies as expected. I’m in Europe (the Netherlands). Where are you?

Are you still signed in to a streaming service (e.g. Tidal or Qobuz) in Roon? That is necessary for Discographies to be displayed.

Hello @Johnny_Maelstrom !

We can see that you are using the early access version of ver. 2.57 .

Can you please proceed to

and make sure to install the stable release and then check if the issue is gone ?

Thanks!

Regards.

Okay, good to see it is still working for some. Thank you.

I’m in London, UK.

I don’t know where Roon’s servers are, but some Cloudflare servers were being re-routed and some were having maintenance today (0600-1100 UTC) so thought my problem might be that.

I will try again this afternoon and update. Hopefully once I’m out of meetings it will have resolvers

Hello @Johnny_Maelstrom !

Sure, please post an update here so we can reply to you.

Regards.

@alex_h looks like whatever issue there was has cleared up. I just came back to the open app (I had not made any changes since I first reported the issue) and searched for the artists I wanted to see and all now have a Discography section where once was not present. Although the Compositions section took a moment to load for a couple of them.

Thanks for your help.

Good day @Johnny_Maelstrom !

Thanks for confirming that the issue is solved.

We’re closing the thread then.

Have a nice day!

Regards.

1 Like

This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.