Discography is Blank

Mac OS Big Sur 11.2.3

DB is on hardware RAID 0 2xSSD; all drives check out fine. Mac Pro Trashcan, dual 700/32GB RAM. 12 TB of music or so. Music files are on 7200 RPM drives in an ARECA RAID enclosure attached via Thunderbolt 2. All drives online and reporting no problems.

Roon 1.8 (790)

Network is Netgear Orbi RBR50 Router with 2 satellites which are equipped with Ethernet backhaul. Latest firmware.

Mac mini via Ethernet, output to analog preamp and power amp.

Control is MacBook Pro Mac OS 11.2.3, Roon 1.8 (790)


Conditions: Currently streaming Qobuz.
Magnifying glass search: Jason & The Scorchers
Results page>Click Artist (Jason & The Scorchers)
Artist Page: Overview/Discography/Compositions

If I wait a few seconds, Discography disappears from the available options.
If I click Discography right away, I get the above message.

Same thing happens whether or not I have albums-on-disk by the artist.
Rebooting the core and client does not help.
All other network services working fine.

“Discography Unavailable. Make sure your storage device is connected or check your Internet connection and streaming services settings.”

This is an intermittent problem. It doesn’t seem to matter if I choose an artist with a lot of albums or just a few.

Note: This is just a report. I do not require support. I’m not interested in endless messing around or being told that it’s my network.

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