Discography is only partially loading

Is it possible to get a response from Roon tech support regarding the latency issue with discography slowly populating only partially?

Discography partially loads slowly then stops. Adding albums also painfully slow. Received email re my previous messages indicating the problem is resolved. The problem is NOT resolved. Please advise.

Hi @Tomme_Schwab — I’ve moved your new posts to a new Topic since it’s about a different issue.

So we can better assist you, please provide a brief description of your current setup using this link as a guide.

Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.

Are you noticing this for all artists or only some?

Often times this type of issue is stemming from slow communications with our servers. We’ve found that updating your network’s DNS can help speed things up – Can you give that a try?