Mac mini MD388, macOS Catalina, Roon 1.8 (build 778)
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Ethernet 1 Gb/s, internet connection 300 Mb/s
Description Of Issue
Discography unavailable for some artists. But there is no problems with my internet connection right now. Also I can see and play albums in my library and Recommended albums, but Discography button from Recommended albums leads me to an empty page.
I’ve got the same “Discography unavailable” problem for John Coltrane, Miles Davis, King Crimson, Pink Floyd and so on. What’s happening?! There was no such problem before 778!
UPD: If I change sorting order (ascending/descending or by another criteria), then Discography appears. But if I open this page later it is unavailable again, until I change sorting order one more time.
Hi Rebeka,
Unfortunately this still happens sometimes, but less often than before. And there was no such problem before build 778 with the same setup.
I don’t understand what “any other case” you mean. There are no special steps to reproduce this issue, I just open the Artist and Discography tab. But now this doesn’t happen every time as before. And there is no correlation with the number of albums, it can open a huge discography without any problem, but shows me an error for discography with only one or two albums. Next time I’ll check the logs.
This is the same issue I am still having in this meanwhile gigantic thread. I have had local issues, but since 778 I also have the Discography unavailable issue, I actually replied in this thread 19 days ago.
this is the thread and @danny and @Lebowski have been very helpful in getting rid of my local problem. But the main issue is still there - As @Alexander_Bashlaev states, less but it still happens.
I am having this issue as well. Practically any artist that I attempt to access their discography for (Tidal, Local, or combined) I get this error. Running Roon on ROCK and accessing/playing from the Windows app.
Thanks for keeping the conversation going on this thread. To make sure issues don’t get mixed up and each of the problems is treated separately, could I please have a kind request?
@Stefan_Andersson, could you please create your own thread in the #support category? You’d simply be clickinon on New Topic at the top right of this page.
@Alexander_Bashlaev, even though delayed, we’d still love to help. I’ve moved this thread into the technical team’s queue. Do you have any updates to share while they get a chance to reply?