Hi @Michael_Nemoy ---- Thank you for the report and sharing this observation you have made with us.
Moving forward, to help aide in our evaluation of this behavior would kindly please provide the following information:
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The make and model of the NAS being implemented.
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A brief but accurate description of your friend’s setup using this link as a guide.
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Please describe how the NAS is communicating with the network/Roon.
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Please provide a screenshot highlighting how the NAS is being mounted within the application.
- I would like to enable diagnostics on your friends account so our tech team can take a closer look into this behavior but I must have the e-mail address tied to your friend’s Roon account in order to do this. Please send this information in PM addressed to me.
-Eric
NOTE: I have removed the log traces from your initial post and have saved them in my notes as a reference. We try to keep any personal information confidential and being as there is an e-mail address listed in the traces I want to make sure your friend’s privacy is protected.