Display function not updating to next album artist when second album starts (ref#1UON95)

What’s happening?

· Other

How can we help?

· None of the above

Other options

· Other

Describe the issue

When a 2nd album starts to play the Display function does not change to the next album artist.
The album artist of the 1st album was presented OK.

Describe your network setup

Description My Setup
Details on your Core machine (OS, Hardware specs, Roon build)
- Audiolinux Server, running on Audiolinux V3, Intel i9 13900 processor, 32GB RAM, 1 HD Samsung SSD 512GB for OS+apps Roon/HQPlayerEmbedded + 2 HD Samsung 4TB SSD for local music
- Roon version 2.48 build 1517
- HQPlayer: HQPlayer Embedded 5.11.1-1
Details on your Remote(s) (OS, Hardware specs, Roon build)
- iPad Air Pro – 128GB - running iPadOS 18.3.2 - Roon version 2.48 build 1516
- Samsung S23 – Android version 14 – Roon version 2.48 build 1516 – Wifi 6
- Laptop running Windows 11 Pro - 11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz 2.80 GHz Ram 16GB, Roon version 2.48 build 1517
Networking details (especially what hardware you’re using, how everything is connected, and anything notable about how it’s all configured)
- Ethernet & Wifi Mesh network built on 4 * Asus Zenwifi XT8
- Connected to Service Provider modem
- Speedtest connection speed ethernet 220Mbps download – 18Mbps upload
- Roon Core connected via ethernet, laptop (remote) connected via ethernet
- Mobile Remotes connected via Wifi6 (135 Mbps download – 18 Mbps upload)
Audio devices in use
- T+A 200 DAC connected via USB to Holo Audio Red connected to ethernet
- Endpoints : 1 * Cambridge Audio CXN v2 , connected via ethernet
Library details
- Local library on separate internal 2*4TB SSD hard disks in Roon Server
- 36561 tracks (2512 local albums, 0 Qobuz albums)
Backup details
- Location 1 : SSD disk in Core Machine - 200GB capacity
- Location 2 : Synology NAS 10,8 TB capacity
Location 3 : USB disk connected to Synology NAS - 7,2 TB capacity

On my remote (iPad), this image is presented

From the History:

Hi @Dirk_De_Taey,

Thank you for the report. Does this reproduce on any other remotes, or is the iPad the only GUI affected?

The issue is not on my iPad but on a monitor connected via Google Chromecast

I have also noticed this behaviour. Was going to check whether I’m hallucinating or maybe the artist is on both albums, but when I read the OP, it looks like it’s not a coincidence.

Hi @Dirk_De_Taey /@Papatistos ,

Are you able to reproduce this behavior on a Roon web display, or just on the Chromecast?

If the issue reproduces on a Web Display zone, it could be easier to troubleshoot on our end, otherwise, we would need to look into common hardware commonalities for the issue.

Can let us know the exact local time + date + track playing when it occurs again? Logs might reveal further clues.

Hi Noris

(Un)fortunately, yesterday and today the display function via Chromecast was working fine. I keep an eye on it for a couple of more days, and if the issue occurs again will provide logs.

However, as you suggested Web display zone, I checked that, and that is not working as it should. I tested it on 3 different platforms with 3 different browsers:
Lenovo laptop-Chrome
iPad - Safari
Microsoft Surface-Edge

All are showing the same ‘Roon’ image:

whilst the Chromecast was showing the correct combination of Album Artist and Album cover in the left bottom corner.

1 Like

As for me, this was not on any external display but in the Roon app. I can’t tell right now if it’s still happening because I’m currently listening to a lot of completely new music, so I wouldn’t easily notice if things didn’t match…

1 Like

Hi @Dirk_De_Taey ,

After navigating to the web page, you will also need to go into the Roon app and start the display zone (bottom right volume icon → display icon → web browser listing → display now).

Sounds like a plan, do let us know how further testing goes!

Hello

As this issue has not reoccurred up till now, I propose to close this issue.
If it happen to re-occur in the future, I will create a new request, including log details.

Dirk

1 Like

Hi @Dirk_De_Taey ,

Thanks for the update! I’ll go ahead and close the thread per your request, and should the issue re-occur, just let us know and we can pick this back up again, thanks!

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