Display Start on Playback Not Working for Sony TV After Update (ref#KQPIX6) [Ticket in]

[In_Seng_Ooi]

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· After the update, display start on playback is not working for my Sony tv. I need to manually click the display now in order to have the display in my tv.

Tell us about your home network

· My tv and roon bridge (roppieee) are all connected by ethernet

[connor]

Hi @In_Seng_Ooi,

Thank you for your post.

Our account servers indicate that you have at least two Sony TVs in this setup. Are they both affected? If not, which is the model exhibiting this problem?

From what we can see in logs, it’s a Bravia 4K AE that’s most commonly used in this configuration, but RoonServer is logging the display as registered while playback is still buffering. There aren’t any obvious failures with display initiation, but logs might not be capturing what’s wrong.

Can you please share a screenshot of what you see in Roon when this problem is happening?

We’ll watch for your response. Thank you.

[In_Seng_Ooi]

I have no issue to start the tv if used as end point play music but the tv won’t start automatically if used as display. Only manually pressing “display now” it will start. I have no problem in the past.

[vadim]

Hey @In_Seng_Ooi

Thanks for performing that test, we have added this info to the investigation ticket. The ticket has been submitted for developer review, meaning that this may take some time to be reviewed.

There aren’t any additional details needed at this time, so we will go ahead and close the thread for the time being, and if any other questions arise after the developers have reviewed the case, we will re-open the thread and reach out once more.

Thanks again for your report, and thank you in advance for your patience as the ticket progresses through the development queue for review.