Distorted sound (Devialet and ROCK)

Are we supposed to enable or disable Multicasing (IMGP Proxy) on our routers? Roon kb says enable and I’ve been asked to do it by support, but now I see support is asking people to disable it?

@support can you please clarify on or off?


dylan
Dylan CaudillRoon Labs: Support

Jun '18

Thanks for the detailed report, @Roman_Pacheco1!

May I kindly ask that you please verify the following for me:

  • Since noticing this behavior, have you tried rebooting your Core machine, remote device, and networking hardware?
  • In your Orbi router settings, you should see a checkbox for Disable IGMP Proxying . Can you confirm what the current status of this checkbox is? If it is checked, does unchecking it change the behavior you’re seeing at all?

quote=“ToreB, post:51, topic:61890”]
17d

Hi @ToreB,

Have you made sure to enable Multicast Routing on the ASUS router as per our Networking Best Practices ?

– Noris
[/quote]