Are you running ROCK or Nucleus? if so, try the reinstall button from the web ui.
Same here.
Ipad download successful, but then downloading core (Nucleus) update got totally stuck.
It’s been like this for several hours.
I tried to start again, delete Ipad app, etc…Nothing works
Same advice about reinstall button for anyone having this issue.
Rock on NUC7i5. Turned the rock core on and off - no change. Installed the app again- no change. The App updates easily to 1.8. but the update process for the core stops always at about the middle.
Mine is looking exactly the same- for hours meanwhile
Same for me too. Updated iPad Pro to 1.8 with no problems.
Updating Roon Server on my late 2018 Mac Mini Pro seems to have frozen (downloading for 3 hours).
I have no problems with internet and network.
I have a similar screen to Thorsten_Hagenberger above
Now I tried to start the update from my Mac instead of iphone and the update was finished successfull after a few seconds. It seems to be a problem of the ios clients.
Solved after rebooting Nucleus fro Web UI.
I’m having NO luck trying to install Roon 1.8. I have a 2015 Mac Powerbook. I’ve already updated the app on my phone and iPad. But it fails after downloading (on install).
I have a life time subscription, so I’m really most unimpressed.
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Try downloading the OS X installer from Roon Software Downloads - PC, Mac, Linux, Android & iOS | Get it Now
And replacing your existing install.
Auto update didn’t work for me either but worked this way.
Run it from the application dir once installed rather than your old launcher icon
I have a brand new Mac Mini and when I try to download the update the scroll bar gets halfway through the down load then fails and says problem accessing the update?
Regards
Jeff
i had the same problem, but after restarting my roon core (the sonic transporter — not the roon software), it automatically resumed and completed downloading when i next launched the ios app.
my Core update on Mac mini Pro Roon Server froze. iPad was updated first to 1.8
I solved the problem by force shut down of the Mac mini and started the core upgrade process again.
Solved.
Pity about tracks in Album view no longer show Playlists they are linked to
I had the same problem. Force shutdown the Mac mini. Turn on the Mini and restart the Core upgrade process
Update this morning even from iPad Pro did work. However, the iPad Pro has to be changed from German to English language. Otherwise it chrashes. Were there no German beta testers? On iPhone it works with German language (iPhone 11 OS: 14.4).
I experienced also a crash using DSP Convolution filter. Some jobs to be urgently done be Roon.