Downloaded Chinese or Japanese named music in iOS Arc Roon become corrupt file


There is a big bug in iOS Arc roon. When the song names are Chinese or Japanese and downloaded and play. It shows as corrupt file.

Hey @Chun_Ip_Cheng,

Thanks for your patience while we work through each thread. Following up here, are you still seeing this issue on the newest Arc release?

I’ll be on standby for your reply :+1:

Yes mostly they are Japanese or Chinese especially when downloaded in iPhone. Android is okay. Do you want me to send you files to have a look ?

Hey @Chun_Ip_Cheng,

Yes if you could please upload the files in question here, that would be helpful :pray:

Are these local files from your library? Does this corruption only happen when downloading to Arc?

Thanks!

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