Dozens of unknown Qobuz albums added to my Roon Library

I am suddenly seeing dozens of Qobuz album that have been added to my Roon library going back 121+ days. The latest batch was 3 days ago. Any thoughts on how this could have happened? I changed my Qobuz password, just in case, but these do not appear in the Qobuz app, so they were added to my Roon collection for which I have a super complex and unique password. Any ideas? I am deleting them all, the screenshot is my third set showing the last 58 (or so I hope). Nope, when I deleted these some even “older” additions appeared.

I have never seen these before and suddenly noticed all these additions today. It’s like somebody else’s library merged with mine somehow, but only in Roon. In Roon I checked my Login Sessions and it goes back 3 months with only me.

Thoughts?

I searched for Qobuz prior to posting and did not see any results. Unknown albums just brings up ripping topics.

To be clear, this is not me viewing an overview of a streaming libary. These are ADDED albums that are suddenly interspersed with my ripped albums and the streaming albums I legitimately added. I saw another thread where someone was confused about that, but this is not the same.

Try “albums appearing”, or, “some one elses qobuz account”?

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According to Roon staff it is a Qobuz problem and they are working on it.

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I have the same problem started since 3 days, strangely enough the albums listed in Roon do not appear in the Qobuz app.

Not strange at all. They are someone else’s favored albums in Qobuz, not your’s.

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A lot of cleanup :frowning:

Have a nice WE

Torben

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Something similar here, good to see its being sorted.

Same problem here

Most of the activity seems to be over in this thread… Qobuz albums disappeared from Roon & showing albums from different account (ref#FQ5MNO) [Investigating] - #45

I’m still having the same issue with Roon, after numerous resyncs, logging out and back in again to Qobuz hasn’t helped and we are now a long way past the 72 hours mentioned by support? My Qobuz app shows none of this behaviour so an update from Roon as what this might be linked to would be nice…

@moderators can you use the banner notification system on this like you did a few weeks back?

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Same for me. I only stream from Qobuz (no actual files on drive).

  • random albums appearing in library
  • my own library disappeared
  • logs showing activity working away on library in background

I solved it by going to My Library/Albums > “select all” > delete. Then disconnect Roon from Qobuz > log back into Qobuz in roon > It then re-loaded all my own data (i.e. albums) from Qobuz into Roon.

Same problem here. And I can’t delete those albums.

See here and follow the links to the staff posts at the end of the opening post:

Thank you! I tried logging out/rebooting/logging in, but the problem is still there (dozens of strange albums show in my collection).

Take note of the other linked staff posts for what to do about it