Dropbox Filling Up with Backups

[Jason_Nilles]

Macbook Pro (OSX)**

Roon backups limited to 10 in the settings are filling my Dropbox account with no usable date information for the folders.

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

wifi

**Audio Devices (Simaudio Moon Ace)

[nuwriy]

Hello @Jason_Nilles, can you show me what these backups look like in Dropbox? How much space do you have on our account?

[Jason_Nilles]

This is a screenshot of one of the hundreds of folders in my Roon Backups folders. I have 2.5 G and it is almost all Roon Backups.

[nuwriy]

Hello @Jason_Nilles,

I’d like to run this information by our team so we can take a closer look. In the meantime, you should be able to delete old backups in Roon by “Settings>backups>Find Backups>select folder” and deleting from there. I will return with more details shortly!

[Jason_Nilles]

Thanks. Since there are no dates in the folders or files, I’m unsure of which to delete.

[nuwriy]

Hello @Jason_Nilles,

So if I go to the location specified in my last post, here’s what I see. Are you seeing something different?

[Jason_Nilles]

I don’t see the Dropbox option but I do see my Macbook files.

[nuwriy]

Hello @Jason_Nilles,

I set up my own Dropbox for Roon a moment ago to make some fresh Dropbox backups and here’s what I found:

I went into Settings>Backups>Find Backups and chose the Dropbox folder from the app downloaded on my PC. If I hit “Select this Folder” here

I get my backups with the timestamps included

Do you have the Dropbox app installed? I don’t see the name in the file path on your last screenshot. Also, I started a new account for this test and while I keep a light database, these backup files are still fairly large compared to the amount of space I was given. Could you check in Dropbox and tell me the size of one of your existing backups? Thanks!

[Jason_Nilles]

Your folders look nothing like mine. See below the screen by screen steps.

[Jason_Nilles]

And here are the screenshots when using my Macbook…

[nuwriy]

Hello @Jason_Nilles, on this screen here you want to click “select this folder” and see if that gets you to the same place I’m at in my screenshots. Let me know!